Command And Control Work Cultures Are Problematic In Business
One of my longtime clients changed jobs recently where she is confronted with a new boss who is autocratic, aloof, and completely focused on being the boss no matter what. There’s no room for intelligent conversation to discuss the merits of situations – just, “I am the boss and that’s the way it is.” Sadly, those decisions are often not well-reasoned, and they seem capricious and even aggressive.
This kind of command and control attitude creates huge and unnecessary suffering in organizations – and, frankly, in relationships of any kind. Work, by definition, is collaborative. Even if you work for yourself – by yourself – you are interfacing with people who buy what you produce or make.
Command and control cultures emulate the military model where decisions are made by seniors officers, and those in the lower ranks are given their orders. Given that we live in a democracy outside of work, there is inherent conflict within organizations that are more command and control than collaborative. Younger generations of employees, especially, find working in command and control environments difficult.
How would you rate your work environment / culture? Is it command and control, collaborative, or a hybrid of the two? Do you have any idea why it is the way it is – that is, what models were followed in creating it? What do you think of command and control? Do you have personal experience with it?